Next month, the board will receive a leather-bound report containing 108 pages of strategic recommendations that will cost the company exactly $48,888. I am sitting in the observation room now, watching Marcus-a consultant who looks like he was grown in a lab specifically to sell confidence-flip through a deck of 98 slides. The air in here is a stale 68 degrees, and the humming of the projector is the only thing keeping me from falling into a trance. Marcus is currently explaining ‘The Paradigm of Internal Synergy,’ which is a phrase that roughly translates to ‘talking to the people you already pay.’ I look around at my colleagues, 18 of us in total, and I see the flicker of recognition in their eyes. We wrote these points. We emailed these points to our managers 288 days ago. We argued for these points in the breakroom while the coffee machine leaked onto our shoes. But when we said it, it was just ‘complaining from the trenches.’ When Marcus says it at $508 an hour, it is a revelation from the mountain top.
The Price of Proximity
There is a specific kind of violence in being told your own mind is only valuable when it is filtered through an outsider’s invoice. It suggests that the proximity to the problem somehow stains the solution. We are too close, they say.
